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Help for our members

As the impacts of the COVID-19 crisis continue to play out in our region, SAFE offers a range of solutions to help you manage through periods of reduced or lost income. Our team is here to assist with services that address your unique situation. We also offer individualized assistance for our Business Banking members. You can count on us at times like this, especially if you need our help.

Here’s what we’re doing to assist you:

Expanding our skip-a-pay program for vehicle and personal loans as well as credit cards to free up your cash flow.1


Personal loans
Offering no- to low-interest short-term personal loans to help you bridge gaps in personal expenses2

Providing mortgage payment deferral programs to give you peace of mind3
Credit card limits
Increasing SAFE credit card limits to meet your increased spending needs4
Overdraft transfer fee
Eliminating the fee for overdraft transfers to give you one less thing to worry about
Real estate loan rate-locks
Extending real estate loan rate-locks to reduce a unique stress of purchasing a home right now5
Commercial loans
Providing commercial loan payment deferral programs to give our business members some breathing room4
SBA loan assistance
Connecting businesses with necessary money through SBA loan assistance programs4

Cash advance fees
Waiving fees for cash advances taken at any SAFE ATM, through CALL-24 Phone banking, or through SAFE Online Banking6


No-cost financial webinars
SAFE financial educators provide insights into handling your finances in challenging times.


1 $25 fee waived for Pandemic Skip-a-Pay program through September 30, 2020. Finance charges will continue to accrue during the deferral period and total finance charges and number of payments may be higher than originally disclosed. 2 Loans subject to approval. 3 Restrictions may apply. Available by member request by calling (800) 701-4115 or emailing lossmitinquiry@DMIcorp.com. 4 Available by member request. Subject to approval. 5 Extending 60-day rate-locks to 75 days at no additional cost. 6 Cash Advance Fee: Either $10 or 3% of the amount of each transfer, whichever is greater. Late Payment Fee: $15 or the current minimum payment amount, whichever is less. Returned Payment Fee: Up to $10. Foreign Transaction Fee: Up to 1% of each transaction in U.S. dollars (only applicable to Cash Rewards and Platinum Visa Credit Cards). Rates, terms, and conditions subject to change. 

Alert: Phishing sites targeting SAFE members

When accessing SAFE’s digital banking services, only trust the URL https://www.safecu.org/. SAFE does not use URLS ending in .com, .co, .biz, or any  other suffix.

You can also securely access your account using the SAFE Mobile App.

If you haven’t already:

For your personal health

We encourage you to also follow Centers for Disease Control guidelines on protecting your health:

  • Avoid close contact with people who are sick
  • Avoid touching your eyes, nose, and mouth
  • Stay home when you are sick
  • Wash your hands often, especially after using an ATM