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Help for Our Members

As the impacts of the COVID-19 crisis continue to play out in our region, SAFE offers a range of solutions to help you manage through periods of reduced or lost income. Our team is here to assist with services that address your unique situation. We also offer individualized assistance for our Business Banking members. You can count on us at times like this, especially if you need our help.

Financial Assistance

  • Emergency Assistance Loans

    Offering no- to low-interest short-term personal loans to help you bridge gaps in personal expenses.1

  • Limit Increases

    Contact us if you need your limit increased on your SAFE Visa® credit card to meet your increased spending needs.2

Options for Loan Payments


No-cost financial webinars
SAFE financial educators provide insights into handling your finances in challenging times.

Real estate loan rate-locks
Extending real estate loan rate-locks to reduce a unique stress of purchasing a home right now5

Cash advance fees
Waiving fees for cash advances taken at any SAFE ATM, through CALL-24 Phone banking, or through SAFE Online Banking6

Overdraft transfer fee
Eliminating the fee for overdraft transfers to give you one less thing to worry about


1  All loans subject to approval.  2  Available by member request.   3  When you apply for the Partial Payment Option, you authorize SAFE to verify the information you provided on your application and to obtain your credit report that may be used to determine your eligibility. You will need to attest that you are applying for this program in response to a COVID-19 or wildfire related financial hardship that has impacted your ability to meet your financial obligations and warrant that the information you’ve provided, including your income, both stated and documented, is true and correct.  4  $25 fee waived for Pandemic Skip-A-Pay program through March 31, 2021. Finance charges will continue to accrue during the deferral period and total finance charges and number of payments may be higher than originally disclosed.  5  Extending 60-day rate-locks to 75 days at no additional cost.  6  Cash Advance Fee: Either $10 or 3% of the amount of each transfer, whichever is greater. Late Payment Fee: $15 or the current minimum payment amount, whichever is less. Returned Payment Fee: Up to $10. Foreign Transaction Fee: Up to 1% of each transaction in U.S. dollars (only applicable to Cash Rewards and Platinum Visa Credit Cards). Rates, terms, and conditions subject to change. 

Alert: Phishing sites targeting SAFE members

When accessing SAFE’s digital banking services, only trust the URL https://www.safecu.org/. SAFE does not use URLS ending in .com, .co, .biz, or any  other suffix.

You can also securely access your account using the SAFE Mobile App.

If you haven’t already:

For your personal health

We encourage you to also follow Centers for Disease Control guidelines on protecting your health:

  • Avoid close contact with people who are sick
  • Avoid touching your eyes, nose, and mouth
  • Stay home when you are sick
  • Wash your hands often, especially after using an ATM